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Services for Patients

Accredo specialty pharmacy provides personalized care and access to medication for patients with chronic, often serious health conditions requiring certain types of injectable, infused, oral and inhaled drugs.

 

Accredo is more than just a pharmacy. We ensure that your members get all the training, education, and support they need to administer their specialty medications and stick to their therapy plan.

 

Specialty patients receive:

• Patient education materials
• Medication with supply kits that contain all the supplies to administer their therapy
• Access to an on-call pharmacist, 24 hours a day

 

Personal Service

Our specialty pharmacies offer the support of a skilled team of experts that will stand behind your members. Specialty patients receive the best disease-specific education from specialized nurses and pharmacists who will advise them on treatment protocols, as well as answer any questions or concerns regarding their therapy.

 

Education

In addition to the materials in their welcome packet, specialty patients have access to disease-specific information and comprehensive online resources. They will find information about their disease, information on specialty clinical care programs and a list of outside resources.

 

Clinical Excellence

We place quality and patient care first. Our specialist clinicians provide personalized counseling and clinical care that is proven to increase patient adherence, improve health outcomes and lower overall medical costs.

 

Reimbursement

As part of our comprehensive approach to customer service, we assign reimbursement specialists who ensure that claims are completed and filled in a timely manner. We also help patients maximize coverage while minimizing the out-of-pocket expenses by offering a comprehensive analysis of the patient’s benefits.

 

 

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